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Road Safety

Managing Phones and Communication Devices While Driving

Last reviewed: 2026 · Driviology Road Safety Education Team

Quick Answer

Ontario law prohibits holding or using a hand-held phone or other communication device while driving, so set up navigation, calls, and music hands-free before you start moving, not while underway.

Communication devices are one of the most heavily regulated distraction sources on Ontario roads, and for good reason: they combine visual, manual, and cognitive distraction all at once.

Ontario's Rules on Communication Devices

Drivers may not hold or use a hand-held phone, tablet, or similar device while driving, even at a stoplight. Hands-free use is permitted, but only if the device is set up before the vehicle starts moving.

Setting Up Hands-Free Devices Properly

  • Mount your phone and set your route before pulling out.
  • Pair Bluetooth calling in advance rather than fumbling with settings while driving.
  • Set your music or podcast queue before you start moving.

Why Hands-Free Is Not Risk-Free

Even legal, hands-free use still draws on the cognitive attention needed for safe driving, so keep calls brief and simple, and end them if traffic conditions get demanding.

Frequently Asked Questions

Can I hold my phone at a red light in Ontario?

No. Ontario’s distracted driving law prohibits holding or using a hand-held device even while stopped at a light.

Is hands-free phone use completely safe?

It is legal, but not risk-free, since it still draws on the cognitive attention needed for safe driving.

When should I set up navigation and calls?

Before you start driving, not while the vehicle is moving.

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